Mindset, Psychological Safety & "Compliant Agility"

Addressing: “Psychological safety is low; bad news is hidden” and “Moving fast without guardrails.”

This module addresses environments where psychological safety is low, bad news is hidden, and teams are moving fast without guardrails.

  • Mindset shifts begin with the five Scrum Values: Courage, Focus, Commitment, Respect, and Openness.

    • Focus: Training emphasizes how these values are not just abstract concepts but daily tools for team health.

    • Example: Encouraging the Courage to share bad news early or the Openness to admit when a plan is failing.

  • In complex environments, traditional "perfect planning" is impossible.

    • The Shift: Participants learn to view "Failure" not as a performance issue, but as vital "Information".

    • Goal: This transparency allows the team to inspect and adapt based on reality rather than assumptions.

  • For organizations in regulated industries, speed cannot come at the expense of safety.

    • Strategy: Satisfy regulatory and compliance needs through a robust "Definition of Done".

    • Benefit: This integrates "guardrails" directly into the workflow, replacing heavy, slow, upfront documentation with continuous, automated, or iterative compliance checks.

  • This tool is used to measure the team's internal health.

    • The Technique: Use anonymous polling to gauge how comfortable team members feel speaking up.

    • Objective: To measure the willingness to "assertively raise issues" before they escalate into major crises.